Last Updated: April, 2026
1. INTRODUCTION
Welcome to AlgoKing ("Company," "we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
This Privacy Policy explains how we collect, use, process, store, and protect your personal data when you use our website and services available at AlgoKing.pk (the "Platform"). AlgoKing provides digital products such as TradingView scripts, indicators, tools and related resources.
By using our Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. DATA CONTROLLER INFORMATION
Data Controller: AlgoKing
Website: https://algoking.pk/
Email (including data protection requests): support@algoking.pk
3. DEFINITIONS
For the purposes of this Privacy Policy:
- Personal Data: Any information relating to an identified or identifiable natural person (data subject).
- Processing: Any operation performed on personal data, whether or not by automated means.
- Data Subject: Any identified or identifiable natural person whose personal data is processed.
- Consent: Freely given, specific, informed, and unambiguous indication of the data subject's wishes.
4. PERSONAL DATA WE COLLECT
We collect and process the following categories of personal data:
4.1 Information You Provide Directly
- Identity Data: Name and username
- Contact Data: Email address and, where you provide it, phone number and billing address
- Order and Transaction Data: Items purchased, order numbers, payment status, payment reference and transaction history. Payments are handled by third-party payment providers, and we do not store your full card details on our servers.
- Verification Data: Only where required for payment verification, fraud prevention or account security, we may ask for limited identity or payment proof (for example, a payment receipt or screenshot)
- Profile Data: Login credentials, account settings and preferences
- Communication Data: Messages with our support team, tickets, feedback and survey responses
4.2 Information Collected Automatically
- Technical Data: IP address, browser type and version, time zone, operating system
- Device Data: Device identifiers and device type
- Usage Data: Login times, pages viewed, downloads, navigation patterns
- Location Data: Approximate geographic location derived from IP address
- Cookie Data: Information stored via cookies and similar technologies (see Section 9)
4.3 Special Categories of Data
We do not intentionally collect special categories of personal data (such as race, ethnicity, religious beliefs or health data). Please do not send us such information.
5. LEGAL BASIS FOR PROCESSING
Under GDPR Article 6, we process your personal data based on the following legal grounds:
5.1 Consent (Article 6(1)(a))
We process data when you have given clear consent for specific purposes, such as marketing communications or optional features.
5.2 Contract Performance (Article 6(1)(b))
Processing is necessary to provide the products and services you request, including:
- Creating and managing your account
- Processing your orders and payments
- Delivering the digital items you purchase
- Providing customer support
5.3 Legal Obligation (Article 6(1)(c))
We process data to comply with applicable legal requirements, such as:
- Tax and accounting obligations
- Responding to lawful requests from authorities
- Record keeping required by law
5.4 Legitimate Interests (Article 6(1)(f))
We process data for our legitimate business interests, including:
- Platform security and fraud prevention
- Service improvement and optimization
- Business analytics and reporting
- Network and information security
6. PURPOSES OF DATA PROCESSING
We use your personal data for the following specific purposes:
6.1 Account Management
- Account registration and login
- Account maintenance and updates
- Password resets and account security
6.2 Orders and Digital Delivery
- Processing orders and confirming payments
- Delivering purchased items and granting access
- Maintaining transaction records
- Handling refund requests under our Refund Policy
6.3 Security and Compliance
- Fraud detection and prevention
- Monitoring suspicious activities and misuse
- Dispute and chargeback handling
- Compliance with legal obligations
6.4 Communication
- Service notifications and updates
- Security alerts
- Order confirmations
- Customer support responses
- Marketing communications (with consent)
6.5 Platform Improvement
- Analyzing how the website is used
- Testing new features
- Performance optimization
- User experience enhancement
7. DATA SHARING AND DISCLOSURE
We do not sell your personal data. We may share your personal data with the following categories of recipients, only as needed:
7.1 Service Providers
- Payment processors and banking partners
- Cloud hosting and storage providers
- Email and customer support platforms
- Analytics and monitoring services
7.2 Authorities
- Tax or regulatory authorities, where required by law
- Law enforcement, when legally required
7.3 Professional Advisors
- Legal counsel, accountants and auditors (under confidentiality obligations)
7.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will provide notice before your data becomes subject to a different privacy policy.
7.5 Third-Party Restrictions
Where we share data with service providers, we require them to:
- Process data only for specified purposes
- Maintain confidentiality and appropriate security
- Comply with applicable data protection requirements
- Delete or return data upon request, where applicable
8. INTERNATIONAL DATA TRANSFERS
8.1 Transfer Mechanisms
Our business is based in Pakistan, and your data may be transferred to and processed in countries outside your country of residence or the European Economic Area (EEA), including through our service providers. Where required, we rely on appropriate safeguards such as:
- Standard Contractual Clauses (SCCs): EU Commission-approved contracts
- Adequacy Decisions: Transfers to countries recognized as providing adequate data protection
- Your Consent: Where applicable and permitted by law
8.2 Safeguards
We take reasonable technical and organizational measures to protect your data during international transfers.
9. COOKIES AND TRACKING TECHNOLOGIES
9.1 Types of Cookies We Use
- Essential Cookies: Necessary for website functionality and login
- Performance Cookies: Analyze usage and improve performance
- Functional Cookies: Remember preferences and settings
- Security Cookies: Help detect fraud and protect accounts
- Marketing Cookies: Deliver relevant advertisements, only where used and with your consent
9.2 Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
9.3 Other Tracking Technologies
We may use web beacons, pixels, and similar technologies to collect usage data and improve our services.
10. DATA RETENTION
10.1 Retention Periods
We retain your personal data only for as long as necessary for the purposes described in this policy:
- Account Data: For the duration of your account and a reasonable period afterwards
- Order and Transaction Records: Up to 7 years, for accounting, tax and dispute purposes
- Verification Documents (if any): Up to 2 years after the related order or account closure
- Communication Records: Up to 3 years from last contact
- Marketing Data: Until consent is withdrawn
- Technical Logs: Up to 12 months
10.2 Deletion
After the retention period expires, we securely delete or anonymize your data in accordance with applicable laws.
11. DATA SECURITY
11.1 Security Measures
We implement reasonable technical and organizational measures to protect your personal data, including:
- Encryption: SSL/TLS encryption for data in transit
- Access Controls: Restricted access to personal data on a need-to-know basis
- Account Protection: Password protection and monitoring for suspicious activity
- Trusted Providers: Use of reputable hosting and payment providers
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your login details confidential.
11.2 Breach Notification
In the event of a personal data breach, we will:
- Notify the relevant supervisory authority within 72 hours where required
- Inform affected individuals without undue delay if there is a high risk to them
- Take prompt remedial action
- Document the breach
12. YOUR DATA PROTECTION RIGHTS
Under GDPR, you have the following rights:
12.1 Right to Access (Article 15)
You have the right to obtain confirmation whether we process your data and access to that data, including:
- Purposes of processing
- Categories of data
- Recipients of data
- Retention periods
- Source of data (if not collected from you)
12.2 Right to Rectification (Article 16)
You have the right to have inaccurate or incomplete data corrected.
12.3 Right to Erasure (Article 17)
You have the "right to be forgotten" when:
- Data is no longer necessary
- Consent is withdrawn
- Data was unlawfully processed
- A legal obligation requires deletion
Note: We may retain certain data when required by law (for example, accounting and tax records).
12.4 Right to Restrict Processing (Article 18)
You may request restriction when:
- Accuracy is contested
- Processing is unlawful
- We no longer need the data but you require it for legal claims
- You have objected and verification is pending
12.5 Right to Data Portability (Article 20)
You have the right to receive your data in a structured, machine-readable format and transmit it to another controller.
12.6 Right to Object (Article 21)
You may object to processing based on:
- Legitimate interests
- Direct marketing (absolute right)
- Profiling related to direct marketing
12.7 Rights Regarding Automated Decision-Making (Article 22)
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.
12.8 Right to Withdraw Consent (Article 7)
You may withdraw consent at any time without affecting the lawfulness of prior processing.
12.9 Right to Lodge a Complaint (Article 77)
You have the right to complain to your local data protection supervisory authority.
13. HOW TO EXERCISE YOUR RIGHTS
13.1 Submitting a Request
To exercise your rights, contact us at:
13.2 Verification
We will verify your identity before processing your request to protect your data from unauthorized access.
13.3 Response Time
We will respond within 30 days of receiving your request. Complex requests may take up to 60 days, and we will notify you if this applies.
13.4 No Fee
Exercising your rights is free. We may charge a reasonable fee for manifestly unfounded or excessive requests.
14. AUTOMATED DECISION-MAKING AND PROFILING
14.1 Automated Systems
We may use automated systems for:
- Fraud detection and prevention
- Payment and order risk checks
- Website analytics
14.2 Safeguards
When automated decision-making has a significant effect on you:
- You have the right to human intervention
- You may express your point of view
- You may contest the decision
15. MINORS
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we discover we have collected data from a minor, we will delete it promptly.
16. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. When we do, we will:
- Post the updated policy on this page
- Update the "Last Updated" date
- Notify you of material changes via email or website notification
- Obtain consent where required by law
We encourage you to review this policy regularly.
17. THIRD-PARTY LINKS AND PLATFORMS
Our Platform may contain links to third-party websites and platforms (for example, TradingView) and our products are designed to be used on such third-party platforms. We are not responsible for their privacy practices or content. Please review their privacy policies separately.
18. DATA PROTECTION PRINCIPLES
We adhere to GDPR data protection principles:
- Lawfulness, fairness, transparency: Process data legally and fairly
- Purpose limitation: Collect for specified, explicit purposes
- Data minimization: Collect only necessary data
- Accuracy: Keep data accurate and up-to-date
- Storage limitation: Retain only as long as necessary
- Integrity and confidentiality: Ensure appropriate security
- Accountability: Demonstrate compliance
19. DIGITAL PRODUCTS AND TRADING DISCLAIMER
19.1 Nature of Our Services
AlgoKing provides digital tools, indicators and scripts on customer demand. We are not a broker, we do not hold client funds, we do not execute trades, we do not manage accounts and we do not provide financial or investment advice.
19.2 Risk Disclosure
Trading in financial markets carries a high level of risk and you may lose some or all of your capital. No tool can guarantee profit. All items are provided for educational and analytical purposes only. Please read our Refund Policy for the full risk disclaimer and limitation of liability.
19.3 Data and Your Trading Activity
We do not have access to your broker account, trading account or positions. Any trading you do with our tools takes place on third-party platforms that are governed by their own privacy policies.
20. CONTACT US
For all privacy-related inquiries:
AlgoKing Support Team
Email: support@algoking.pk
Website: https://algoking.pk/
